Telehealth Instructions

Seeing your provider is easier than ever with our telehealth portal. We offer selective therapy appointments on Wednesdays, and medication management for anything between anxiety to psychosis. TMS and Spravato evaluations are typically scheduled over our telehealth as well.

If coming to the clinic isn’t an option, this is how to navigate our telehealth process:

1. Clinic staff will send you an email with backend encryption from Zoom. SAVE THIS EMAIL

   

2. 5 minutes before the appointment, log into this zoom link. If you can’t find it in your email, it may have gone to your spam.

   Issues?

   Email the team: info@stcloudtms.com

   Text the team: (218) 307-7877 *you can also simply respond to any text you received from us*

   Call the clinic: (320) 348-1200

3. Do not expect the provider to call you. It’s important that they see you, so if there are issues, please contact the clinic team. We want you to thrive, and we are committed to working through any kinks prior to your appointment.

Alternate telehealth option:

You can always log into our Patient Portal to navigate your scheduled appointment and make any notes that you’d like the provider to see.

1. Log into your Patient Portal HERE

1. If this is your first visit, you must activate your account.

   

Choose your username and password.

2. If you receive a message indicating that you already have an account, you can request a verification code to log in, or clinic staff can reset your password.
3. Answer the questions that are necessary (this will only be necessary the first time you log in)
4. Click the Appointment Check-In

5. After you have completed the necessary steps through check-in, then you'll simply scroll to the bottom of the list and Complete Check In Process

6. Scroll to the bottom of the page, and click Complete Check-In Process

7. Click Allow (as seen below) and wait for your provider to log in as well.

If you are having troubles or cannot see your provider from this link at your scheduled time, please text the number that sent you all the check-in and confirmation information. A team member will reach out with further instructions.